Terms of Service
Last updated: March 8, 2026
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the Sendnova website and application.
By accessing or using Sendnova, you agree to be bound by these Terms.
If you do not agree with these Terms, you should not use the Sendnova service.
2. About Sendnova
Sendnova is a software platform that helps users research companies and generate contextual outreach emails based on publicly available information.
Sendnova is designed to support thoughtful, small-batch outreach, not bulk unsolicited email campaigns.
3. User Accounts
To use Sendnova, you may be required to create an account and provide accurate information.
You are responsible for:
- maintaining the confidentiality of your account credentials
- all activity that occurs under your account
- ensuring that your use of Sendnova complies with applicable laws and regulations
4. Gmail Integration
Sendnova allows users to connect their Gmail account through Google OAuth authentication.
This connection allows Sendnova to send outreach emails on your behalf using the Gmail permission:
https://www.googleapis.com/auth/gmail.sendSendnova does not read inbox messages or access email history.
Users may revoke Sendnova's access at any time through their Google account settings.
5. Acceptable Use
Users agree not to use Sendnova to:
- send spam or unsolicited bulk emails
- distribute malware or malicious content
- impersonate individuals or organizations
- violate applicable email laws such as CAN-SPAM, GDPR, or other regulations
- harass or abuse recipients
Sendnova reserves the right to suspend or terminate accounts engaged in abusive or unlawful activity.
6. Responsible Outreach
Sendnova is designed for thoughtful outreach and relationship-driven communication.
Users are responsible for ensuring their outreach practices comply with applicable email laws and ethical communication standards.
Sendnova does not guarantee response rates, conversions, or business outcomes.
7. Intellectual Property
The Sendnova platform, including its software, branding, and content, is the property of Sendnova and is protected by applicable intellectual property laws.
Users may not copy, reproduce, distribute, or reverse engineer any part of the Sendnova platform without permission.
8. Service Availability
Sendnova is provided on an “as-is” and “as-available” basis.
While we strive to maintain reliable service, Sendnova does not guarantee uninterrupted availability or error-free operation.
9. Limitation of Liability
To the fullest extent permitted by law, Sendnova shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the service.
Users assume full responsibility for the emails they send using Sendnova.
10. Termination
Sendnova reserves the right to suspend or terminate access to the service if users violate these Terms or engage in abusive or unlawful activity.
Users may stop using the service at any time.
11. Changes to These Terms
Sendnova may update these Terms periodically.
Updated versions will be posted on this page with a revised “Last updated” date.